Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Fatpirate Casino. Please read them carefully before registering an account, depositing funds or playing games. By accessing the website or using our services, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or features.

Fatpirate Casino operates under a Costa Rica licence. The site uses SSL encryption technology and requires identity and payment-method verification before processing withdrawals.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and Fatpirate Casino concerning your use of the website, your player account and any gambling services made available through the website. They apply to visitors, registered players and other users. Additional terms may apply to particular games, promotions, payment methods or account features. Where additional terms are displayed, they form part of these Terms & Conditions.

You should also read the Privacy Policy, responsible gambling information and any promotion-specific conditions before using the services. If you do not understand any part of these documents, you should seek independent advice before continuing. If you do not agree with these terms, you must not access the website, create an account or use the services.

Fatpirate Casino may update these terms from time to time to reflect legal, regulatory, technical, security or operational requirements. The current version will be made available on the website. Your continued use of the website after an updated version is published means that you accept the revised terms. If you do not accept a change, you should stop using the services and follow the available account closure process.

Eligibility and lawful use

You must be at least 18 years old and legally permitted to gamble online in the location where you are physically present.
You must use the website only for personal entertainment and not on behalf of another person, business or organisation.
You must comply with all laws, regulations and restrictions that apply to you, including requirements concerning online gambling, payments, taxation and technology.
You must not access or use the website if doing so would breach a law or restriction in your location.
You must not use the services for fraud, money laundering, unlawful activity, market manipulation or any other improper purpose.
You must provide truthful, complete and current information whenever information is requested.

The website may occasionally be unavailable because of maintenance, updates, technical faults, communication problems, events outside reasonable control or other operational reasons. We do not promise that the website or every feature will always be available, uninterrupted or error-free. We may change, suspend or withdraw a service or feature where this is reasonably necessary.

2. Accounts, verification and security

You may need to create and maintain a player account to use some or all services. Information supplied during registration must be accurate, complete and kept up to date. You are responsible for checking your details and notifying Fatpirate Casino if they change. We may request documents or other information to verify your identity, age, location, payment ownership or source of funds. These checks help protect players, prevent fraud and support legal and responsible gambling obligations.

Your account is for your use only. You must keep your username, password, authentication information and devices secure. Do not share your login details or allow another person to access your account. You are responsible for activity carried out through your account unless you promptly report unauthorised access and the issue could not reasonably have been prevented by you.

You must not open or operate multiple accounts unless Fatpirate Casino has expressly permitted this. You must not register using false information, impersonate another person, bypass an account restriction or help another person avoid a restriction. We may refuse an application, suspend access, restrict an account or close an account where information cannot be verified, where an account appears to breach these terms, or where action is required for legal, security, fraud prevention or responsible gambling reasons.

If you believe your account has been accessed without permission, you should use the available support channel as soon as possible and change your security details. We may temporarily restrict an account while investigating suspected unauthorised access, unusual activity, identity concerns or a possible breach of these terms.

Account closure and restrictions

You may request closure of your account. Before requesting closure, you should check for unsettled games, pending transactions or information that may be needed for an enquiry. We may retain account and transaction records for as long as required by law, even after an account has been closed. We may also apply temporary or permanent restrictions where necessary for safety, compliance, security, fraud prevention or responsible gambling purposes.

Closing an account does not remove obligations that arose before closure. Any investigation, verification request, transaction review or other matter that began before closure may continue. You must not create a new account to avoid a closure, restriction, self-exclusion or other account control.

3. Deposits, withdrawals and gaming activity

Available payment methods, processing requirements and any applicable conditions will be shown on the website or during a transaction. You may use only a payment method that belongs to you or that you are authorised to use. Payments made using another person’s card, bank account or wallet may be rejected and may lead to an account review or restriction.

You should deposit only money that you can afford to lose. A deposit is not a loan and must not be treated as a way to manage financial difficulties or recover previous losses. We may apply verification checks before processing a withdrawal or at another stage of the account relationship. Transaction timing may depend on verification, payment providers, banking processes, weekends, public holidays and other factors. You should review any displayed requirements before confirming a transaction.

You are responsible for checking transaction details before confirming a deposit, withdrawal or other payment instruction. If you notice an error, duplicate transaction or suspicious activity, notify us promptly. We may correct obvious errors, reverse invalid transactions or place a transaction on hold while information is reviewed. You remain responsible for fees or charges imposed by your bank, payment provider, internet service or mobile network.

Games, bets and results

Before starting a game, you should review the relevant instructions, stake information and displayed rules. A game or bet may be treated as accepted when recorded by the website’s systems, subject to applicable checks and the relevant game rules. If a game is interrupted, a transaction is duplicated or a technical fault affects the result, the matter may be reviewed using available records and the applicable rules.

Game outcomes are determined by the relevant game system and its published rules. You must not attempt to influence an outcome, exploit a defect, use unauthorised software or employ automated methods unless expressly permitted. We may cancel or investigate activity affected by a clear technical error, system malfunction, fraudulent behaviour or another material breach. Where an outcome or transaction cannot be confirmed, system records and other reliable information may be used to determine the appropriate resolution.

Promotions and offers

Promotions, bonuses and other offers are subject to their own terms, eligibility requirements, wagering conditions and expiry rules where applicable. You should read those conditions before accepting an offer. Unless expressly stated otherwise, an offer cannot be transferred, exchanged for cash or combined with another offer. We may withdraw or amend an offer where permitted, or remove an offer from an account where participation resulted from error, abuse, fraud or a breach of its conditions.

4. Responsible gambling, privacy and legal matters

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set limits that suit your circumstances and take a break if gambling stops being enjoyable. Fatpirate Casino may provide tools or support options such as deposit limits, time reminders, cooling-off periods, account restrictions or self-exclusion. Availability and operation of these tools may vary, so you should review the options shown in your account and request help promptly if you are concerned about your gambling.

We may take reasonable steps to identify and respond to signs of harmful or unsafe gambling. This may include contacting you, applying limits, declining certain activity or restricting an account. These measures do not guarantee that gambling-related harm will be prevented. You remain responsible for using available controls and seeking independent support when needed.

Personal information is handled in accordance with the Privacy Policy and applicable privacy obligations. Information may be collected, used and disclosed where needed to provide services, verify identity, process payments, prevent fraud, meet legal requirements, manage risk, improve the website or respond to enquiries. By using the services, you acknowledge that relevant information may be processed for these purposes.

Prohibited conduct and intellectual property

Do not copy, reproduce, adapt, sell or commercially exploit website content without permission.
Do not interfere with website security, servers, networks or another user’s access.
Do not introduce malicious code, use scraping tools or attempt to obtain data through unauthorised means.
Do not publish content that is unlawful, threatening, misleading, abusive or harmful.
Do not use the website to conceal the origin of funds or support criminal activity.
Do not attempt to manipulate games, payment systems, promotions or account controls.

Website content, branding, software, designs and other materials are owned by or used with permission by the relevant rights holder. Your use of the website gives you a limited, personal and non-transferable right to access the services. It does not transfer ownership or grant permission to use protected material outside the website.

Liability, complaints and governing matters

To the extent permitted by law, Fatpirate Casino is not responsible for loss caused by events outside reasonable control, interruptions to communications or payment services, device or network problems, unauthorised access caused by failure to protect account details, or your breach of these terms. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified.

If part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms are intended to operate subject to applicable Australian law and any mandatory rights or protections available to you.

If you have a question or complaint, use the support options provided on the website and include enough information for the matter to be reviewed. You should provide relevant account details, transaction information and a clear description of the issue, while avoiding the submission of unnecessary sensitive information. We may request further information so that the matter can be assessed fairly and securely.