Privacy Policy | Fatpirate Casino

Information we may collect

When you use a casino website, different types of information may be needed to provide the service safely and lawfully. The information collected will depend on how you use the website, the features you access and the choices you make. Fatpirate Casino aims to collect information that is relevant to these purposes and not more than is reasonably required.

Account and identity information

This may include your name, date of birth, contact details, login information, account preferences and other information supplied when you register or update an account. Information about responsible gambling settings, account restrictions or support requests may also be associated with your account where relevant.

Verification information

To help confirm identity, age, eligibility and account ownership, we may handle verification documents and related information. This can include documents or details supplied during checks, as well as information used to identify unusual activity, prevent fraud, protect the website and meet applicable legal obligations.

Payment and transaction records

We may handle records about deposits, withdrawals, gameplay-related transactions, payment methods, transaction values, account balances and the status of payments. Payment information may be processed through payment service providers. Where appropriate, we may receive confirmation or limited transaction details without receiving or storing complete payment credentials.

Technical, device and usage information

When you visit or use the website, technical information may be collected, such as your IP address, browser type, device type, operating system, language settings, approximate location, pages viewed, links used, access times and other log information. We may also record information about how features are used, including information needed to keep sessions secure and investigate technical or security issues.

How information is used

Information may be used for the following purposes, depending on the circumstances and the information involved:

Creating, maintaining and administering your player account.
Processing account activity, payments, withdrawals and other requested services.
Confirming identity, age, account ownership and the accuracy of information provided.
Carrying out anti-fraud, security, risk and responsible gambling checks.
Detecting, preventing and investigating suspicious, unlawful or abusive activity.
Providing customer support, responding to questions and resolving complaints or technical problems.
Sending service messages about accounts, transactions, security, changes to services or this Privacy Policy.
Sending marketing communications where permitted and where your choices allow them.
Improving the website, its content, performance, functionality and user experience.
Understanding general usage trends through reports and other analysis.
Meeting legal, regulatory, tax, accounting, security and other applicable obligations.

Where practical, information may be combined with other account or technical records to protect the service and make decisions about security, verification or account activity. Automated tools may assist with these processes. Where a decision has a significant effect on your access or account, you may contact support to ask for further information or raise a concern.

We may use information where it is needed to provide a service you have requested, to protect the website and its users, to comply with an obligation, or for another legitimate and permitted purpose. Where consent is used, you may withdraw it as described below. Withdrawing consent does not necessarily affect processing carried out before the withdrawal or processing that can continue on another lawful basis.

Sharing, storage and security

Information may be shared with service providers that help operate the website and support its activities. These providers may assist with payment processing, identity and verification checks, fraud prevention, information technology, hosting, customer support, communications, analytics, security and professional services. They are expected to handle information only for appropriate purposes and in accordance with applicable requirements.

Information may also be disclosed where reasonably necessary to protect players, the website or other people; investigate suspected fraud or unlawful activity; enforce applicable terms; respond to lawful requests; or meet legal and compliance obligations. We do not treat personal information as a public resource and do not disclose it for unrelated purposes without an appropriate basis.

Information may be stored or processed using systems located in Australia or other countries. Where information is handled across borders, reasonable steps are taken to support its security and appropriate handling. However, privacy protections can vary between countries, and information may be subject to the laws that apply where it is processed.

Security measures may include access controls, authentication, monitoring, encryption or other safeguards suited to the type of information and the risks involved. No online service can guarantee complete security. Players should use a strong, unique password, keep login details confidential, sign out on shared devices and contact support promptly if they suspect unauthorised account activity.

We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and compliance records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, destroyed or de-identified.

Cookies and similar technologies

Cookies are small files or similar technologies placed on a device when a website is visited. They may help keep you signed in, remember settings, support security, understand website usage and improve performance. Some cookies may be provided by service providers that help with analytics, security or website functionality.

Cookies can be session-based, meaning they expire when a browser session ends, or persistent, meaning they remain for longer unless removed or they expire. Some features may not work correctly if certain cookies are blocked. Players can manage, restrict or delete cookies through their browser settings. Browser controls may also allow you to receive a notification before cookies are stored. Changing these settings may affect the website experience.

Information collected through cookies or similar technologies may be used together with account and technical information for security, performance and service improvement. Marketing technologies, where used, should be managed in accordance with available settings and applicable requirements.

Your privacy choices and data rights

Depending on your circumstances and applicable privacy requirements, you may be able to ask for access to personal information held about you, request correction of information that is inaccurate or incomplete, request deletion of information that no longer needs to be retained, or ask questions about how information is used. Some requests may be limited where information must be kept for legal, security, fraud prevention or other legitimate reasons.

You may also withdraw consent to marketing communications at any time. You can use an unsubscribe option included in a marketing message where available, change relevant account preferences, or contact Fatpirate Casino at support@fatpiratecasino.top. Withdrawing marketing consent will not stop essential service communications, such as messages about account security, transactions, verification, responsible gambling or important changes to the service.

To exercise your data rights, request access, ask for correction or deletion, or withdraw consent to marketing, email support@fatpiratecasino.top. Please describe your request clearly and include enough information to help identify the relevant account. For security, reasonable steps may be taken to verify your identity before information is provided or a request is completed.

We aim to handle privacy requests within a reasonable timeframe. The time needed may depend on the nature and complexity of the request, the information involved and any verification required. If a request cannot be completed in full, we will generally explain the reason, subject to any restriction on disclosure.

Children and account eligibility

The website is intended only for people who are legally permitted to use online gambling services in their location. We do not knowingly seek to collect information from people who are not eligible to create or use an account. If you believe information has been submitted by an ineligible person, contact support@fatpiratecasino.top so the matter can be reviewed.

Updates to this policy

This Privacy Policy may be updated when services, technology, privacy practices or applicable requirements change. The latest version will be made available on the website. Players should review this page from time to time. Where an update is important, additional notice may be provided through the website or by another suitable method.